Please note that only applicants currently residing in Mauritius will be considered.
- Receive, direct and relay telephone messages and emails.
- Play an active role in the team.
- Answer telephone calls and provides a well-mannered reply to all telephone callers in a professional manner.
- Greet, assist and/or direct visitors and the general public.
- Helping customers use the phone system by providing information about rates and services offered by the company.
- Performing clerical tasks such as filing or data entry.
- Providing information about products or services over the phone, including ordering items or scheduling appointments.
- Assisting with internal communications by answering phones and relaying messages within the organization.
- Providing post-call follow-up to ensure that customers have been satisfied with the experience.
- Processing incoming faxes and email messages and forwarding them to the appropriate person.
