Please note that only applicants currently residing in Mauritius will be considered.
- Ensure all room inspection is up to standard of the hotel and are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure that all staff are aware of and follow departmental SOPs.
- Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
- Assist in managing relationships with suppliers.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Ensure that lost and found articles are stored properly and that the correct logs are maintained.
- Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
- Train staff to become multi skilled in all facets of housekeeping.
- Initiate measures to minimize all wastage of materials and amenities are used in the department.
- Ensure that proper key controls are in place.
- Control overtime through good management and immediate response to problems.
- Attend and support Task Force Missions required to support the sister hotel
- Ensure VIP requirements are met.
- Ensure all special requests are met, with particular reference to families visiting our resorts with children.
- They are committed to meeting and exceeding all performance standards.
- They constantly look to develop their own professional skills and abilities.
- They perform job tasks in line with established policies and procedures.
- They always try to provide a top-quality experience to all our guests.
