Please note that only applicants currently residing in Mauritius will be considered.
- Supervise and train mini bar attendants to ensure high-quality service and adherence to hotel standards.
- Schedule and assign tasks to mini bar staff, ensuring adequate coverage and efficient operation.
- Conduct regular performance reviews and provide feedback to staff to enhance their skills and performance.
- Monitor mini bar stock levels and ensure timely replenishment of items to meet guest needs.
- Conduct regular inventory checks, track usage, and manage the ordering of supplies.
- Implement procedures for inventory control, including proper storage, handling, and rotation of products.
- Oversee the delivery and replenishment of mini bar items to guest rooms, ensuring accuracy and timely service.
- Address and resolve guest inquiries, complaints, and special requests related to the mini bar service.
- Maintain a high level of guest satisfaction by ensuring all mini bar items are of high quality and well-presented.
- Provide ongoing training and support to mini bar staff on service standards, product knowledge, and safety procedures.
- Encourage staff development and professional growth through training programs and performance evaluations.
- Monitor and manage mini bar expenses to adhere to budgetary constraints.
- Implement cost-effective measures without compromising service quality.
- Work closely with other departments, including housekeeping and front desk, to ensure seamless integration of mini bar services.
- Collaborate with the purchasing department to select and procure mini bar items that meet guest preferences and budget requirements.