Please note that only applicants currently residing in Mauritius will be considered.
- Replenish and stock mini bars in guest rooms according to hotel standards, ensuring that all items are fresh, well-organized, and accurately priced.
- Handle the delivery and setup of mini bar items with attention to guest preferences and room requirements.
- Respond to guest requests and ensure that all mini bar services are delivered in a timely and efficient manner.
- Conduct regular inventory checks of mini bar stock, including beverages, snacks, and other items.
- Maintain accurate records of inventory levels, usage, and any discrepancies, reporting them to the appropriate department.
- Monitor stock levels and coordinate with the purchasing department to reorder supplies as needed.
- Provide excellent customer service by addressing guest inquiries and requests related to the mini bar promptly and courteously.
- Offer recommendations on mini bar items and handle special requests or adjustments as needed.
- Complete necessary paperwork and documentation related to mini bar service, including inventory logs, guest charges, and maintenance reports.
- Report any maintenance issues or equipment malfunctions to the appropriate department for resolution.
Experience and Qualifications
- Have a minimum SC or equivalent certificate.
- Be conversant in French and English languages.
- Be willing to do overtime and work on weekends.
- Maintain a good hygiene.
- Be available in case of emergency.
- Have a clean Certificate of Character.
- Experience in a similar work environment would be an advantage.