Operations Supervisor

Description

About the job Duties & Key Key Responsibilities • Ensure full compliance with licences, regulatory approvals, and proper operational setup of QSR outlets. • Develop, implement, and enforce food safety standards, SOPs, and operational manuals. • Monitor and drive sales performance across all channels to achieve revenue targets and KPIs. • Recruit, train, coach, and manage staff while fostering a strong customer-centric culture. • Conduct weekly outlet visits, audits, QAA checks, and implement corrective actions where needed. • Oversee food cost control, inventory management, supply chain coordination, and stock audits. • Manage workforce planning, staff productivity, scheduling, and overtime control. • Maintain operational excellence, service quality, and consistent product standards across outlets. • Ensure strong cash management, POS monitoring, financial discip, and accurate reporting. • Support business expansion, franchise development, marketing initiatives, and overall P&L performance. Required Profile and Qualification • Experience in the same field will be an advantage • Valid driving license