Banking Customer Advisor ( German speaking only)

Concentrix CVG (Mauritius) ltd • Full-time • 1st floor,The cube, Cybercity Ebene, • 1w ago

Location: Cybercity Ebene.

For more information, contact our team at 650 3500 between 8 AM and 6 PM, Monday through Friday.

Salary Package: 41K-50K

You are fluent in German, and you want to work in the banking industry, therefore, this job is made for you! We are looking for candidates with this profile to join our dynamic team. You will be working for one of the biggest European banks, and this is a great opportunity to learn and grow within this industry!

Your missions:

Respond to client inquiries via multiple channels, including phone, and email
Process inbound and outbound call
Verification of customer Identity
Maintain accurate records from customers queries
Building and maintaining strong relationships with clients through proactive communication and follow-up

Requirements:

High School certificate
Fluency in German (C1 level)
Excellent writing and communication skills
Ability to work night shifts (Monday to Saturday 5 days per week)
Good customer service skills
Flexibility in adapting to changing priorities and tasks, with a willingness to go above and beyond

Compensation & Benefits:

Market-Leading basic salary
Performance bonus
Language allowance
additional night and meal allowances
Company Transport (Pick & Drop)
Medical Insurance and Group Accident Insurance provided
Work with an international brand

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