Salary :Negotiable
Optical Assistants play an important role in the eyecare profession. While they are not directly responsible for examining eyes, their role is very important when it comes to helping and supporting our customers. The role of the optical assistant is a demanding one due the busy environment where where you will be managing appointments, confirming bookings, help customers choose frames and also answer to their questions.The post of Optical Assistant at EZIO Opticians would be your point of entry to a career within the optical sector.
Key duties :
Greet and assist customers in a friendly and professional manner.Provide expert advice on frame selection, lens options, and optical products.Conduct pre-screening tests and take accurate measurements for lens fitting.
Sales and Promotion:
Assist in the sales of eyewear and optical products. Promote and upsell additional services and products. Handle transactions and process payments efficiently.
Manage appointment scheduling and patient records. Handle insurance claims and paperwork. Maintain a clean and organized work environment.
Adjust and repair frames and lenses.Ensure proper functioning of optical equipment.Assist in maintaining inventory and ordering supplies.
Work closely with optometrists and other staff to provide seamless customer service. Participate in team meetings and training sessions. Support colleagues during busy periods.
Qualifications and Skills:
Qualification required : HSC-GCEAL-IB
Core Competencies
Strong commitment to providing excellent customer service.Ability to understand and meet customer needs and preferences. Communication
Excellent verbal and written communication skills.Ability to explain optical products and services clearly to customers.
Basic understanding of optical products and services.Ability to learn and operate optical equipment.
Strong sales skills with a focus on achieving targets. Ability to promote and upsell products effectively.
Excellent time management and organizational abilities. Ability to handle multiple tasks and prioritize effectively.
High level of accuracy in measurements and record-keeping. Keen eye for detail in frame adjustments and repairs.
Ability to work collaboratively with team members. Willingness to support colleagues and contribute to a positive work environment.