Shop Manager (Retail - Spa Ceylon)

Description

About the job Oversee day-to-day retail operations to ensure smooth functioning of the store. ● Drive sales targets and improve store performance. ● Provide exceptional customer service, ensuring an enhanced shopping experience. ● Manage and motivate the store team to achieve their best. ● Handle stock management and ensure merchandise display is in with the brand’s image. ● Train staff on product knowledge, service standards, and sales techniques. ● Coordinate with higher management for promotional events and stock updates.

Requirements

Proven experience in a retail management role, ideally within the beauty, luxury, or wellness sectors. Strong leadership and people management skills. Excellent customer service and communication skills. Ability to work under pressure and meet sales targets. Proficiency in MS Office and POS systems.

Benefits

Competitive salary and incentives. Staff discounts on Spa Ceylon products. Training and development programs.