IT LEAD

Broad Function

The Head IT responsibilities consist of managing employee/s within the IT department, liaising with other departments to ascertain their technological requirements, and developing solutions that are aligned with our organization's objectives.

Principal Responsibilities

-Overseeing the daily operations of the IT department, enusuring all systems run smoothly and efficiently.

-Developing, implementing, and evaluating IT projects in line with organizational objectives.

-Develop and implement IT policies and procedures to improve team productivity and project outcomes

-Allocate resources and personnel to projects based on priorities, skill sets and workload

-Liaising with other departments to determine and address their IT needs and requirements.

-Managing and supervising employees in the IT department.

-Ensuring the maintenance of current projects and technology systems.

-Identifying vulnerabilities, the need for upgrades, and opportunities for improvement.

-Proposing strategic solutions and recommending new systems and software.

-Preparing financial budgets and performance reports. 

-Building and maintaining relationships with external advisors and vendors. 

-Ensuring reported issues are resolved in a timely manner.

-Provide direction, guidance, and training to IT staff