S/He manages all of the sales activities and sales team as per assignment. A few of the main duties of a Sales Manager are training sales team, identify key markets, stay on top of emerging trends, and collaborate with teams.
Primary duties include generating and submitting related sales documents, collaborating with senior team to set revenue goals and company strategy and implementing a sales plan to drive revenue growth and attending key events to generate leads.
The successful candidate will be energetic, persuasive and well organized and able to demonstrate the ability to sell.
Define and execute appropriate sales strategies; business development, marketing, technical, operations and sales support programs to maximize sales and profitability.
To hold the front stage, the Sales Manager exhibits great influence by working with departmental team leaders, stakeholders and line managers to ensure that they agree with the strategies adopted to optimize performance.
He/she is responsible for coming up with an agenda for Sales meetings and facilitating subsequent follow-up on all issues raised and discussed in the meeting to ensure that they are carried out to the latter.
Duties, with standards of performance, are described below:
You are an ambassador of the company.
Work in a team and achieve targets through commitment and collaboration.
Give clear directions and instructions to both team members and stakeholders with regards to
external factors, to enable them carry-out their duties effectively
Clarify the duties, roles, and functions of team members between both prospective competing team
members and their superiors.
Encourage contributions and input from team members and other key stakeholders in the
operations and acknowledge efforts made by team members and reward them accordingly.
Determine the appropriate time to make advancement on projects and move on to further stages.
Also, acknowledge when certain strategies are not effective and implement change of plans.
Create strong relationships with key client stakeholders at both senior and mid-management levels
Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and cause studies
Understand the competitive landscape and market trends
Understand and effectively communicate the company’s value prop, tech, process and current partnerships
Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
Establish sales objectives by forecasting and developing annual sales quotas, projecting expected sales volume and profit for existing and new products
Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
Establish and adjust selling prices by monitoring costs, competition and supply and demand.
Complete national sales operational requirements by scheduling and assigning employees; following up on work results
Maintain sales staff by recruiting, selecting, orienting and training employees. As well as counseling and disciplining employees; planning, monitoring and appraising job results
Contribute to team effort by accomplishing related results as needed
Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture
Ability to identify and solve client issues strategically
Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences
Work with the Sales, Account Management and Operations, teams to implement targeted sales strategy
Generate and maintain accurate Account and Opportunity plans
Work with internal teams on behalf of clients as well as with the Head of Logistics and Customer Service to ensure the highest level of customer service
Interface with technical support internally to resolve issues that directly impact partners
Manage and implement the sales forecasting, planning and buyer driven sales and marketing processes, establishing high levels of quality, accuracy and process consistency for the sales and marketing organization
Work collaboratively with the sales and marketing teams and fosters a culture of continuous process improvement
Drive the successful implementation and adoption of the sales and marketing automation platforms
Reporting and analytics
Ensure reports and other internal intelligence and insight is provided to the sales and marketing organization
Analyse pipeline and lead data, deliver periodic reporting to the sales and marketing teams Age providing key business insights: typical reporting relates to Demand Generation, Pipeline. Forecast and Trends, Conversion Rates, Target Account, Market Segmentation, Win/Loss,
Report on key KPIs related to the lead and the opportunity waterfall in order to implement a consistent closed loop between marketing and sales
Through reporting and analytics, validate the quality of the lead and pipeline data and provide guidance to improve the overall data quality
Define contact and account quality standards in the database, defining processes and data acquisition strategies
Monitor the quality of marketing and sales information and define data improvement programs
A deep understanding of the market services/products
Good communication, presentation, interpersonal, presentation skills and customer service skills.
Ability to accurately forecast sales and ability to meet or exceed targets and goals.
Strong leadership, managerial, and organizational skills.
Strong Excel, Word, PowerPoint, and technical skills.
Be able to mentor and coach people
Ability to analyze data to find trends and problems
Displaying calmness under pressure since the job frequently involves stressful situations
The willingness to undergo training to become familiar with the company’s products and services.
The ability to create and maintain good relationships with customers.
Strong negotiating and sales skills.
At least a Diploma in Sales or Degree in related field
Minimum two years of experience in customer service and/or sales
Knowledge of product(s) or services
Excellent communication skills and empathy
Clear morality certificate
A polite and professional disposition
Ability to remain calm in stressful situations