• Location:
  • Salary:
  • Job type:
  • Posted:
    4 months ago
  • Category:
    Customer Service, Logistics
  • Deadline:
  • Job Level:

Function and duties:

Main Tasks
  • Planning and Steering of Equipment
    • Support manager to arrange imbalance moves in timely manner
    • Check / compare depot inventories and equipment requirements including pick up status
    • Deadheading and steering of stock feeding to deficit areas
  • Insert manual Equipment movements not received by EDI
  • Insert Equipment movements and check / correct movements received by EDI
  • Announcement / confirmation of export positioning depot and send release message to terminal/depot (communicated verbally and not assigned in FIS)
  • Announcement / confirmation of import repositioning depot and send acceptance to terminal/depot (communicated via mail and not assigned in FIS)
  • Arrange stock feeding / deadheading request by creating “MT” (empty) bookings
  • Communicate with M&R regarding accessing repaired equipment
  • F3000 monitoring, trouble shooting and communication to responsible parties
  • Empty Shipment creation for Movements done a/c Hapag Lloyd, All India


Support Tasks
  • Verify accuracy of containers linked to shipmentss
  • Liaison with Area/other location offices/depot personnel /ED to resolve M&R Issues

 Qualifications and Technical Job Requirements:

Industry Knowledge

  • 3-5 years industry experience in Shipping Industry
  • Good knowledge of Shipping Operations
  • Familiar with depot/CSF operations including reefer containers
  • Sharp focus on cost management
  • Vendor management experience preferred


Business Systems/IT

  • Awareness of data quality importance
  • Good knowledge of user application systems (SAP, FIS, MS Office, Word, Excel)
  • Process knowledge & systems support optimization
  • Ability to promptly process data and request under pressure
  • Understanding of data quality benchmarking and management


Success Criteria for Position:

Communication/Organisation Skills 

  • Communicative and ability to take initiative
  • Good command of written and spoken English
  • Effective time management and planning skills
  • Knowledge of interactions with other functions, CSB, CSI, TD


  • Positive attitude can do attitude
  • Proactive
  • Energetic and good team spirit
  • Enthusiasm and team spirit Commitment to task